Web Sites

How long will it take to set up my web site?

Most web sites will be set up within 6-8 weeks of paying your set up fee. We start by understanding your needs. We will listen to what you want, agree the pages, colours and imagery with you, and then create your site ready for you to start entering content. Find out more about the process.

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Can I add pictures to my web site? What about links & files?

Yes, you can add pictures, links, and files for download to your web site. The editor is very easy to use, and there's help available if you get stuck.

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Do you use templates for your sites, or is each web site custom designed?

Our hosted web site service uses a professionally designed template to build your web site. This allows us to keep our prices to a mimimum whilst ensuring you get an engaging and professional design for your web site. However, we strongly believe that your web site should uniquely match your personality and goals for your practice; so we work with you to customise the template according to your needs and preferences.

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Can I sell products or workshops on my web site?

Yes, ask us for a quote.

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I need a newsletter / poll / blog etc. Can you build it for me?

We have a long history of building both complex and simple web sites and applications for businesses, so the answer is probably "yes"! Here's a selection of features we can add to your web site:

• email newsletters
• blogs
• e-commerce capabilities
• workshop booking forms
• course enquiry forms

Contact us to discuss your needs.

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How will people find my web site?

We submit your site to the 3 most popular search engines as part of our hosted web site package. If your web site is not hosted with us, simply contact us for a quote.

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How much does it cost?

The cost for our standard package is $499 set up + $25 per month (prices in AUD), which includes simple content pages and a contact form.

There's no ongoing commitment, so you can cancel any time.

Note that our standard package does not include custom functionality such as ecommerce, newsletters or booking forms for workshops etc. Please contact us for a quote for these items.

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What does the set up fee include? Are there any other costs?

Our standard set up fee includes:

• Purchase of a high quality web template and subsequent customisation to include your colour & logo choices.
• Creating a basic web site framework with contact form and unlimited pages; and installing it on our servers.
• Set up of a password protected admin facility for you to enter and update your web site text and images.
• Registration with the top 3 search engines.

See the complete feature list.

 

The standard set up fee does NOT include:

• Entering your text and images. You will receive a username and password so that you can login to the admin area to enter this yourself.
• Purchase of images used within the content areas of the web site. (We will purchase any non-editable images featured within the web site, but if you wish to include additional images within the content areas of your web site, you will need to purchase these yourself.)
• Custom functionality such as ecommerce, newsletters or booking forms for workshops. Please contact us detailing your requirements to get a quote for these items.
• Registration of your domain name. A .com.au domain name costs approximately $45 for 2 years (payable directly to a domain registrar).

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What does the monthly fee include?

The monthly fee includes:

• Hosting of your web site and email.
• Licensing fees for the content management system (CMS) that allows you to edit the content of your web site.
• Technical support for hosting and using the CMS.

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Can I see some examples of web sites that you've designed?

Our client list has links to a range of web sites designed and built by Soothed.

You may also want to explore our case studies for a more in-depth look at selected web sites.

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General

Can I have my own domain name?

Absolutely! If you already have a domain name, we'll help you move it to our servers.

If you don't already have a domain name, you will need to register it separately with a domain registrar. For example, netregistry.com.au for .com.au domains, or networksolutions.com for .com and .co.uk domains. (There is an annual fee associated with having your own domain name which is paid directly to the registrar.)

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Do I get an email address?

Yes, you can have up to 5 email addresses with our hosted web sites. Contact us to arrange this.

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What support do you offer?

We have comprehensive help pages to answer your questions about setting up email and entering content on your web site. We also offer friendly and helpful email support.

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Will you come to our premises to help us set up?

No, we don't offer onsite visits. If you need someone to visit your premises to set up email accounts for you, or to provide training, you will need to find another provider. We do however provide a full off-site support service for our clients to assist with any issues that arise.

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Where will my web site be hosted?

Your web site will be hosted on our servers, which are:

• Reliable with 99.99% uptime.
• Hosted in Australia.
• Environmentally responsible. The company we lease our servers from uses renewable energy to power their infrastructure, and also purchases carbon credits to offset their emissions.

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Can I use another host?

If you prefer to keep your web design company and hosting company seperate, we can grant you a license to use our content management system on another server.

Typical costs for this set up are in the region of $1500. Please contact us for a detailed quote.

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What happens if I want to cancel?

You can cancel your arrangement with us at any time. There's no need to give us any notice. Simply tell us that you want to cancel, and we will cancel your recurring payment immediately.

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Do you accept international orders?

Yes, we currently have several clients from overseas.

If you live outside Australia, please contact us for pricing in your local currency.

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Why should I choose Soothed?

Potential clients will judge your business on the quality of your web site, so it is vital to have a web site that's professional and effective. We believe that Soothed is a good choice because:

• You can spread out the cost of your web site, instead of paying for it in one big lump sum.
• We have 10 years experience in building web sites and understand what works; and just as importantly, what to avoid.
• Our owner is a natural therapist, with first hand experience of using the web effectively to attract more clients.
• We take the time to understand your needs and build a site individually for your business.
• We keep our prices low by using professionally designed templates which we customise for you.
• We offer a 30 day money-back guarantee if you're not completely satisfied.

Order your web site today!

 

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