Where will my web site be hosted?

Your web site will be hosted on our servers, which are:

• Reliable with 99.99% uptime.
• Hosted in Australia.
• Environmentally responsible. The company we lease our servers from takes the environment seriously, and uses renewable energy to power their infrastructure and also purchases carbon credits to offset their emissions.

Back to the top

What support do you offer?

We offer friendly and helpful support by email. We will also soon have comprehensive help pages in our support section to answer your questions about setting up email and entering content on your web site.

Back to the top

How long will it take to set up my web site?

Most web sites will be set up within a month of paying your set up fee. We start by understanding your needs. We will listen to what you want, agree the pages, colours and imagery with you, and then create your site ready for you to start entering content. Find out more about the process.

Back to the top

What happens if I want to cancel?

You can cancel your arrangement with us at any time. There's no need to give us any notice. Simply tell us that you want to cancel, and we will cancel your recurring payment immediately.

Back to the top

How will people find my web site?

We submit your site to Australia's 3 most popular search engines as part of our hosted web site package. If your web site is not hosted with us, simply contact us for a quote.

Back to the top

Do I get an email address?

Yes, you can have unlimited email addresses with our hosted web sites. Contact us to arrange this.

Back to the top

Can I have my own domain name?

Absolutely! If you already have a domain name, we'll help you move it to our servers.

If you don't already have a domain name, you will need to register it separately with a domain registrar. For example, netregistry.com.au for .com.au domains, or networksolutions.com for .com and .co.uk domains. (There is an annual fee associated with having your own domain name which is paid directly to the registrar.)

Back to the top

Can I add pictures to my web site? What about links & files?

Yes, you can add pictures, links, and files for download to your web site. The editor is very easy to use, and there's help available if you get stuck.

Back to the top

Can I sell products or workshops on my web site?

Yes, ask us for a quote.

Back to the top

Why should I choose Soothed?

Potential clients will judge your business on the quality of your web site, so it is vital to have a web site that's professional and effective. We believe that Soothed is a good choice because:

• You can spread out the cost of your web site, instead of paying for it in one big lump sum.
• We have 10 years experience in building web sites and understand what works; and just as importantly, what to avoid.
• Our owner is a natural therapist, with first hand experience of using the web effectively to attract more clients.
• We take the time to understand your needs and build a site individually for your business.
• We keep our prices low by using professionally designed templates which we customise for you.
• We offer a 30 day money-back guarantee if you're not completely satisfied.

Back to the top

Can I use another host?

If you prefer to keep your web design company and hosting company seperate, we can grant you a license to use our content management system on another server.

Typical costs for this set up are in the region of $1500. Please contact us for a detailed quote.

Back to the top

I need a newsletter / poll / blog etc. Can you build it for me?

We have a long history of building both complex and simple web sites and applications for businesses, so the answer is probably "yes"! Here's a selection of features we can add to your web site:

• email newsletters
• blogs
• e-commerce capabilities
• forms
• appointment booking sytem

Contact us to discuss your needs.

Back to the top

Do you use templates for your sites, or is each web site custom designed?

Our standard hosted web site service uses a professionally designed template to build your web site. This allows us to keep our prices to a mimimum whilst ensuring you get an engaging and professional design for your web site. However, we strongly believe that your web site should uniquely match your personality and goals for your practice; so we work with you to customise the template according to your needs and preferences.

This affordable approach allows you to get up and running now, and you can always upgrade to a completely custom design later if you want to. Typically a completely custom design adds around $500 extra to the cost of our standard package. Contact us with your requirements to get a more detailed quote.

Back to the top

How much does it cost?

Our prices are given in the table below. When ordering, you can choose the currency you want to pay with.

Where are you based?	Price	Currency
Australia or New Zealand	$25 per month + $250 set up.	AUD
UK and rest of Europe	£10 per month + £125 set up	GBP
US or Canada	$25 per month + $250 set up.	USD

There's no ongoing commitment which means you can cancel any time, so why not order your web site today?

Back to the top