Support
If you have a problem with your web site or email, please look for an answer in this section before emailing us.
Help with Domain Names
- Registering your domain name
Read this if you're a new client without a domain name. - Redelegating your domain name to our servers
Read this if you're a new client with an existing domain name.
Help with Email
- Troubleshooting email problems
How to resolve common problems with email. - Setting up email
How to set up email on your computer and access webmail. - Email autoresponders
How to set up an autoresponder.
Help with your Web Site
- Editing your web site
The basics: logging in, choosing a page to edit, adding a new page, logging out. - Entering your web site text
Typing text directly, pasting from Word, pasting in Firefox. - Formatting your web site text
Formatting headings, paragraphs, lists etc. - Adding or changing images
Uploading pictures to display in your pages. - Adding and removing links to other web pages
Adding clickable links to your text. - Adding files to your web site
Adding files for your visitors to download. (e.g. PDF/Word files) - Adding search engine info to your web site
Optimising your pages for better search engine rankings. - Viewing your web site statistics
How to find out who's visiting your web site.
Free marketing advice for therapists
We also have a collection of free marketing articles to help you plan and market your practice web site.